Shipping Policy – Effective January 7, 2025

Introduction

At QuickXsuri.com, we are dedicated to providing fast, reliable, and affordable shipping options for our customers. Our Shipping Policy outlines the terms and conditions related to how we handle, process, and deliver your orders.

1. Shipping Methods

We offer a range of shipping options to accommodate the needs of our customers. Shipping fees and delivery times will vary based on the destination and the shipping method selected.

  • Standard Shipping: Our most economical shipping method, typically delivering within 5-7 business days for domestic orders.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options, which can deliver within 2-3 business days depending on your location.
  • International Shipping: We also offer international shipping to select countries. Delivery times for international orders typically range from 7-14 business days, depending on customs processing and destination.

2. Order Processing Time

Once your order is placed, we aim to process it within 1-2 business days. However, please note that during busy periods such as holidays or promotional sales, processing may take slightly longer.

  • Order Confirmation: After placing your order, you will receive an email confirmation that includes your order details. This does not indicate that your order has been shipped.
  • Tracking Information: Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor your order’s progress.

3. Shipping Fees

Shipping costs are determined based on the size and weight of your order, as well as the destination. The exact shipping fees will be calculated during the checkout process.

  • Free Shipping: We may offer promotional free shipping on orders over a certain amount. The terms and conditions for these promotions will be outlined on our website.
  • Shipping Calculators: During checkout, you will see an estimate of the shipping charges based on the shipping address and shipping method chosen.

4. International Shipping

We are happy to offer international shipping to a selection of countries. Please note that international orders may be subject to additional shipping fees, customs duties, and taxes. These charges are the responsibility of the customer.

  • Customs Duties and Taxes: International customers are responsible for any additional duties, taxes, or fees that may be imposed by their country’s customs authorities. We recommend checking with your local customs office for more details before placing an order.
  • Customs Delays: Please be aware that customs processing may cause delays in delivery. We are not responsible for any delays that occur as a result of customs clearance.

5. Shipping Address and Delivery

Please ensure that your shipping address is accurate before finalizing your order. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

  • Incorrect Address: If you realize that the shipping address you provided is incorrect, please contact us immediately at info@quickxsuri.com. We will do our best to correct the address if the order has not yet been shipped.
  • Delivery Issues: If your package is lost or delayed, please contact the carrier using the tracking information provided. We will also assist you in resolving any delivery issues, though delays due to carrier problems are beyond our control.

6. Returns and Shipping Costs

In cases where an item needs to be returned, please refer to our Refund and Returns Policy for guidance. Return shipping fees may apply depending on the reason for the return.

  • Return Shipping: If you are returning an item for a refund or exchange due to an error on our part, we will cover the return shipping costs. However, if you are returning an item for reasons such as a change of mind or incorrect sizing, return shipping will be the responsibility of the customer.

7. Shipping Delays and Force Majeure

While we make every effort to ship your order promptly, there may be circumstances beyond our control that cause delays, including but not limited to weather conditions, carrier delays, and natural disasters.

  • Force Majeure: In the event of an unforeseen circumstance that prevents us from fulfilling orders as expected, we will notify you immediately. We will not be held liable for delays caused by such events.

8. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. All changes will be posted on this page, and we will indicate the “Effective Date” at the top of the policy. By continuing to use the website after changes are made, you accept and agree to the updated policy.

Contact Us:

If you have any questions or concerns about this Shipping Policy, please reach out to our customer service team:

  • Email: info@quickxsuri.com
  • Phone: (678) 422-9519
  • Address: 935 Bimini Ln, Forest Park, Georgia
  • Website: quickxsuri.com